![]() If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again. If the printhead is badly clogged, it might require another cleaning cycle. Please note: There are three printhead cleaning stages. I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing. Click links to software installation instructions for your type of operating system. Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6510, you are unable to print in black ink after replacing the cartridge. Prepare and assemble the physical parts of the HP Photosmart 6510 e-All-in-One series printers before installing the software. That'll make the 3rd dead HP printer in 4 years (the first 2 were replaced by the store - Costco).Īt least now that my stock of cartridges has run out, I'm not tied to HP again like I was the last time. I am stupidly expecting a miracle and that an HP rep will reply and offer some sort of solution, but I think I know it's off to the dumpster. Printing in colour if fine, except now (after numerout head cleans) most ink levels are low. ![]() When it was replaced, it printed one page in black (badly), then no more. And I've replaced the cartridge.Īs it is not in warranty I took the print head out and gave it a **bleep** good clean. I have done endless print head cleaning processes from the printer and my PC (until the option disappeared!). I've searched through these forums and I feel like one of a big community now - I am not alone with this problem. I bought this in August 2012 and it has been pretty reliable. So, my out-of-warranty 6510 has started to not print in black. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.If none of the above restores black printing your printer will likely require repair or replacement. I have also seen cases where leaving the printer overnight after the cleaning cycles allows black to recover. It may also help to manually clean the printhead as described in the post here. Before replacing the cartridge in the printer dribble a few (maybe four) drops of hot water into the ink port in the printer and two drops into the ink port on the cartridge then snap the cartridge back in position. If the plastic nubs protrude they can prevent the cartridge from seating properly. Make sure these are flush with the cartridge body, if not carefully trim them flush. There are four orange plastic spots, left over from the protective cap. Turn it over and examine the area around the ink port. If the standard troubleshooting did not resolve black not printing I would suggest removing the black cartridge. ![]() However, I think it may be possible to print using black ink only but there needs to be ink in the colour cartridges as well because when servicing occurs the colour cartridges need to use some ink in the printhead maintenance routines. ![]() The troubleshooting steps in the document here may help resolve black not printing on your Photosmart 6510. The PS 6510 will not function if the colour cartridges are empty but the black has ink. ![]()
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